File a Dispute
Our team investigates all disputes fairly and aims to resolve them within 2–3 business days. Use the form or contact us directly.
Prefer to contact us directly?
Dispute Details
How it works
- 01
Submit this form
Describe the issue in as much detail as possible, including listing URLs, reference numbers, or screenshots where available.
- 02
We acknowledge receipt
You will receive a confirmation email at the address you provide within 1 business day.
- 03
Investigation begins
Our team reviews the dispute, may contact involved parties, and gathers relevant platform records.
- 04
Resolution communicated
We aim to resolve disputes within 2–3 business days and will notify you of the outcome via email.
What can be disputed?
Listing Dispute
Inaccurate description, misleading images, fraudulent or unavailable listing
Payment Dispute
Double charge, payment not reflected, fee discrepancy, or billing error
User Conduct
Harassment, spam, impersonation, or misuse of enquiry tools
Inappropriate Content
Offensive, illegal, or misleading content in a listing or profile
Other
Any other concern not covered by the categories above